PRIVACY POLICY

We are delighted to welcome you to our website and we understand the importance of protecting our customers' personal information and we are committed to respecting your right to privacy. This policy explains what type of personal information is collected, how it is used and when it is disclosed. This being the case, please be advised that your use of this website confirms that you agree to your personal information being used in accordance with this privacy policy.

Information gathering

When making reservations with our hotel, you will be required to provide certain personal information, including your name, email address, home address, date of birth, telephone numbers, reservation details and information requested from the hotel upon check-in or check-out, details of an event you are holding at one of the hotels and data necessary for payment processing, including credit card numbers, in order to complete the transaction and, by doing so, you agree to allow the hotel to use such information. It is not safe to transmit your payment information, including credit card numbers, via email, SMS or social media.

Use of information

Primarily, this information will enable us to identify you, communicate with you if necessary, personalise our service and complete the transaction. Secondly, this information will enable us to carry out market research to better meet our customers' needs and experience, improve the efficiency of the website and our promotional activities. When you make a reservation or purchase a product, you authorise us to add your e-mail address to our mailing list. In accordance with the law, you have the right to access your personal information stored in our files and to update or delete it if necessary. You may also choose not to receive any further commercial communications from us by e-mail by clicking on the "unsubscribe" link at the bottom of our communications or by contacting us directly at contact@lediana.com.

Cookies and social media widgets

In order to ensure the proper management of our website and to optimise browsing, our website may collect standard data from Internet files, including your IP address, browser type and language, access frequency and website reference addresses, in particular by using various types of cookies and conversion tags. We are unable to profile your computer or extract information to change the configuration to refuse or limit their use. In addition, our website includes certain functions relating to social media. These features may collect your IP address, log the pages you visit on our site, and leave a cookie to enable the feature to work properly.