Legal information

Name of the operating company : Le Diana Hôtel & Spa

Telephone: +33 (0)2 97 52 05 38

Share capital: 651,000.00 Euros

Individual VAT identification number: FR12844693945

Siret number: 84469394500017

Photo credit: ©LeDiana

Publication manager: Yanez

Contact email: contact@lediana.com

1. Purpose of the site
The Hôtel & Spa Le Diana in Carnac website is intended to promote the establishment, provide information and collect personal data for the purposes of reservations and customer relationship management.

Liability
Publication manager: M. Yanez
Editorial manager: M. Yanez
Webmaster, design, editing, hosting : AccuBook LTD

2. Collection of personal data
The Hôtel & Spa Le Diana in Carnac website collects personal data when you book and manage your stay.

In accordance with the French Data Protection Act, this website has been registered with the Commission Nationale de l'Informatique et des Libertés (CNIL). You have the right to access, modify, rectify and delete your personal data. To exercise this right, please contact us at the following address: contact@lediana.com.

3. Intellectual property rights
All content on the Hôtel & Spa Le Diana website, including text, images, logos, videos and other elements, is protected by French law and international conventions on intellectual property.

Any reproduction, distribution or modification, in whole or in part, without the express permission of Hôtel & Spa Le Diana, is prohibited, except for private or family use.

4. Disputes and mediation
In the event of a dispute, please contact our customer service department to try to resolve the situation amicably.

If no amicable solution is found, the consumer may refer the matter free of charge to a consumer mediator, namely the Association of European Mediators (AME CONSO), within one (1) year of the written complaint sent to Hôtel & Spa Le Diana.

You can refer the matter to the Consumer Ombudsman:

Online, using the form available on the website: www.mediationconso-ame.com

By post to the following address
AME CONSO - 11 Place Dauphine - 75001 PARIS

5. Applicable law and online dispute resolution
In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission provides a platform for online dispute resolution (ODR). You can access it via the following link:
👉 https://ec.europa.eu/consumers/odr/

6. No right of withdrawal
In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or at specific intervals.

7. Limited liability of the publisher
The site publisher provides users with information and tools that it considers reliable. However, it cannot be held responsible for errors, the unavailability of functions or the presence of viruses on the site.

The information on this website is provided for information purposes only and is not intended to replace personal advice. The publisher does not guarantee the accuracy, completeness or timeliness of the information.

The site may contain links to external sites. The publisher accepts no responsibility for the content of these sites and cannot be held liable for any direct or indirect damage arising from their use.